Welcome to Communicate, Leadership and Communications Skills Trainers, Coaches and Mentors in Wellington and Auckland

Penny Harrison
Janine Gould

Communication skills are universal and mandatory to business and career success

Most communication skills can be developed effectively in a group environment.
We provide a broad range of in-house communication programmes especially
designed for this purpose. They are highly interactive, based on proven techniques
and they utilise international communications research.

"In an information-based economy, a company's most important asset is not its people, but the richness of the connections between its people" Dr Reuben McDaniel

Penny 027 281 9502

Janine 0274 898 888

Or email info@communicate.co.nz


We all negotiate daily in countless communications ranging from formal to very informal.  This programme focuses on managing different negotiation contexts. It provides practical tools to apply to any situation and gives you a far better opportunity to achieve successful outcomes, whatever your style.

Negotiation skills:

Negotiate your way to success

A good negotiator achieves the best possible long and short term outcomes. This course builds the skills you need to negotiate the result you desire.

Issues in negotiation

  • What is negotiation?
  • Difficulties of negotiation at work

Taking a win/win approach

  • Win/win and other approaches to negotiation
  • The consequences of each approach

Preparing for negotiation

  • Researching the negotiation
  • Enlarging the options
  • Building your fallback position
  • Planning your tactics
  • Steps in the process and why they matter
  • Practice preparing for a negotiation

Key principles for handling the negotiation

  • Understanding the role of the people issues
  • How to find out what is really going on
  • How to avoid giving away too much
  • Practice of these principles

Other helpful tips

  • Handling difficult people
  • Putting and receiving proposals
  • What to do when you get 'stuck'
  • How to handle the most common negotiation tactics
  • Practice


Download PDFDownload the PDF outline of a typical in-house programme in this area.

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Success Story

"Participants on our courses have always rated Communicate Consultants very highly for the relevance of the content of their sessions and the professional way in which they carry out their work. Their sessions are lively and effective and a highlight of our programs."